I found Karen very helpful, knowledgeable and available throughout the whole process, which we were new to. When we stated what we’d like, you drew plans for our ideas as well as offering suggestions of your own. This helped us to consider our options before settling on our chosen plans. You helped us to put together very detailed plans and a list for potential builders which helped us to get as accurate quotes as possible.
When there was a problem with the retaining wall that wasn’t retaining, you came on site and liaised with ourselves, the engineer and builders to help us consider what could be done.
You were very knowledgeable about the whole process and kept us informed of what you were doing and reminded us of things that we should be doing.
I would definitely recommend you to others in a similar position.
